Welcome to Chartered Bunny !!
We want you to be completely satisfied with your purchase. If you have any questions or concerns about our Return and Refund Policy, please contact us.
Returns
In case you receive a damaged, defective product, or a product that does not meet the specifications of your original order, we kindly request you to reach out to our customer service team by contacting on this number +91 9694543488 or you can also mail us at charteredbunny@gmail.com
Eligibility Criteria
To be eligible for a return, your item must meet the following conditions :
- Unused and in the same condition as received.
- In the original packaging.
- Contact within 36 hours from the date of delivery.
- Provide your order number, the reason for the return, and any supporting documentation or images.
Refunds
Processing Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
- Shipping cost are non-refundable, hence will be deducted from the cost at time of making final refund.
- Website handling charges of 5% will be charged separately.
Refund Timeframe
- Refunds may take 7-10 days to be processed after approval of dispatch team, depending on your payment method and financial institution.
Exchanges
We do not currently offer exchanges. If you need a different item, please don’t initiate a direct return without confirming us and place a new order, please contact us at +91 9694543488 or mail us at charteredbunny@gmail.com
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to proceed.
Contact Information
If you have any questions or concerns about our Return and Refund Policy, please contact us.
Thank you for shopping with Charteredbunny.com
